MPC Group

Contact
Logo

Address

〒101-0047 Kohara Building Main 603, 1-11-10 Uchikanda, Chiyoda-ku, Tokyo

Phone

03-6285-0722

Email

[email protected]

PRIVACY POLICY – MPC Co., Ltd. (An Home Real Estate)

Established / last updated: October 5, 2026

MPC Co., Ltd. (brand: An Home Real Estate – 不動産 アンホーム, “we”) provides real estate brokerage, sales, leasing and property management in Japan, together with telecommunications services (SIM cards, Wi-Fi) and referrals for residency procedures. We handle your personal information in compliance with Japan’s Act on the Protection of Personal Information (APPI), the Real Estate Transaction Business Act and other applicable laws.

1. Business Operator

  • Company: MPC Co., Ltd. (An Home Real Estate)
  • License: Governor of Tokyo (1) No. 113590
  • Representative: Nguyen Van Manh, Chief Executive Officer
  • Address: Kohara Main Building, Room 603, 1-11-10 Uchikanda, Chiyoda-ku, Tokyo 101-0047, Japan

2. Purposes of Use

  • Real estate brokerage (sales and leasing): introducing and showing properties, receiving rental/purchase applications, screening by landlords, property managers and guarantor companies, explaining important matters (重要事項説明), and concluding and performing contracts.
  • Property management: contract administration, collecting rent and fees, handling troubles, renewals and move-outs.
  • Inquiries and customer support: responding to web forms, calls and emails, and sending property information that matches your needs.
  • Related services: arranging SIM / Wi-Fi applications and, on request, introducing an affiliated administrative scrivener for residency and visa procedures.
  • Payments and reconciliation: handling application fees, deposits, rent, brokerage fees and related charges.
  • Legal compliance: keeping transaction records, identity verification, anti-money-laundering obligations, and responding to authorities.
  • Service improvement: website analytics, and sending new-listing and campaign information (you may opt out at any time).

3. Information We Collect

  • Identity: name, date of birth, gender, nationality.
  • Contact details: current address, phone number, email, messaging app IDs.
  • ID documents: passport, residence card (在留カード), driver license, health insurance card; My Number only where required by law.
  • Screening information: employer, income, residence status, emergency contact / guarantor, co-occupants, and source of purchase funds.
  • Communication history: emails, messages, consultation records and contract documents.
  • Technical data: IP address, browser type and access history (via cookies).

We collect information lawfully and fairly, directly from you through web forms, phone, email, messages or visits to our office.

4. Disclosure to Third Parties

We do not disclose personal information to third parties without your consent, except:

  • To the extent necessary for the transaction you request: landlords/sellers, property managers, rent guarantor companies, insurers, utility providers, partner real estate agencies, financial institutions and the REINS real estate information system.
  • To telecom carriers when you apply for SIM / Wi-Fi, and to an affiliated administrative scrivener when you request residency support.
  • When required by law or lawfully requested by courts, police or administrative agencies.
  • When necessary to protect the life, body or property of a person and it is difficult to obtain consent.
  • When outsourcing operations such as servers, email delivery or payment processing; we sign confidentiality agreements with contractors and supervise them.

If we provide information to a third party in a foreign country, we will follow the APPI, including providing the required information and obtaining consent.

5. Security Measures

  • Access is restricted to authorized staff who need the data for their work.
  • We apply technical and organizational measures to prevent unauthorized access, leakage, loss and damage.
  • Employees receive training, and paper documents are kept locked.
  • In case of a data breach, we report to the Personal Information Protection Commission and notify affected individuals as required by law.

6. Retention

We retain personal information for as long as needed for the purposes above and for periods required by law (such as record-keeping obligations of real estate brokers). After that, it is securely deleted or destroyed.

7. Your Rights

You may request notification of the purpose of use and disclosure, correction, addition, deletion, suspension of use, and suspension of third-party provision of your personal information. We verify your identity and respond within a reasonable period. We may decline where permitted by law, for example where records must be retained.

8. Cookies

This website may use cookies to remember your language, improve usability and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.

9. Payment Safety Notice (Fraud Prevention)

  • All charges (application fee, deposit, rent, brokerage fee, guarantee fee, etc.) are stated in the Explanation of Important Matters (重要事項説明書) and the contract. Please read them before paying.
  • Transfer money only to a corporate bank account notified by us (or by the landlord/property manager named in your contract) in official written form. We never ask you to send money to an employee personal account.
  • When paying cash at our office, always obtain a receipt bearing the company name and seal.
  • If you receive a suspicious message, email or call claiming to be from us, verify by calling our official number below before sending any money.

10. Changes to This Policy

We may revise this policy to reflect changes in law or our business. Revisions take effect when posted on this website.

11. Contact

MPC Co., Ltd. (An Home Real Estate) – Personal Information Inquiries
Kohara Main Building, Room 603, 1-11-10 Uchikanda, Chiyoda-ku, Tokyo 101-0047, Japan
TEL: 03-6285-0722　FAX: 03-6730-9568
Email: [email protected]
Hours: 10:00 – 19:00 (closed Wednesday and Sunday)